Menu analytics

Understand how guests use your menu.

Use menu visits and item-detail views to investigate what guests explore, then decide what deserves a closer look.

Start with a useful question

Are people opening the menu? Which item details get attention? Does engagement change across a week? These questions guide what to inspect before changing the menu.

Read the metric, not a sales story

Menu views record menu loads; item opens record visits to item details. Visitor counts estimate browser activity rather than identifying exact people. An order handoff is not evidence of an accepted or paid order.

Compare a meaningful period

The reporting interface offers 7, 30 and 90-day ranges. Compare similar periods and consider opening hours, promotions and traffic changes before interpreting a difference.

Turn an observation into a check

If an item attracts views, review its description, photo, options and availability. Make a considered change and examine a later period. An empty report means no recorded data for that view, not proof of no customer interest.

Questions, answered

Are most-viewed items the best sellers?

No. Opening an item shows attention, not a purchase. Sales require a separate reliable source.

Are unique visitors exact customer counts?

No. Browsers, devices and storage settings can affect visitor estimates; one person may appear more than once.

Does an “order sent” count prove revenue?

No. A WhatsApp handoff does not establish receipt, acceptance, payment or completed delivery. Treat it as an interaction signal.